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Contact Us
We’re here to help. Please choose the option below or send us a message using the form. We aim to reply within 1 working day.
Customer Care Contact
For all enquiries, please contact:
Phone
0203 535 5688
Response time
Within 1 working day
Working days
Mon–Fri (excluding UK bank holidays)
Order Queries Helpful
To help us respond quickly, include:
- Your order number
- The item(s) you’re contacting us about
- Your delivery postcode
Returns & Faults Support
If your item is faulty or damaged, please include:
- Your order number
- Clear photos of the issue
- A brief description of the problem
Delivery Help Info
For delivery queries, please include:
- Your order number
- Delivery address postcode
- Which delivery service was selected at checkout
Please note: Check your junk/spam folder if you haven’t received a reply within one working day. For urgent matters, please include “Urgent” in the subject line.